電話英語實戰演練－聯合翻譯有限公司/聯合翻譯社

電話英語實戰演練

剛來美國最怕接電話了, 每次接到電話都不知道對方在講什麼. 有時用答錄機錄下來, 結果聽到第七八遍才完全了解對方在說什麼. 提供一點電話英語給大家參考. 不同於坊間一般的書籍, 我收集的內容都是非常簡單而且實用的用法. 這些也是美國人講電話時最常用到的一些句子.

別人的問題	自己的回答
打電話進來: 　 Is Yang there? (最常用) Is Yang around? (次常用) Hello, May I speak to Yang please? Hello, Can I talk to Yang please?	如果正是本人: This is he. (男的) This is she.(女的) This is Kun-Lin ( 你的名字) Speaking. You are speaking to him (her) You are talking to him.
	如果是別人: Hold on. (最常見) I'll get him, Hold on please. Hold on, let me see if he is here. One moment please.
	如果他正好不在: No, He is out. (最常見) No, He is not here. May I take a message? No, He is not in.. No, He is not available. No, He just went out, he will be back in 30 minutes.
如果他要找的人不在 Do you know when he will be back? Do you know where he is going? Do you know where I can reach him? Do you know his office number? (or work place number)	自己的回答 No, I am sorry, I don't know! (50%) I have no idea (49%) Yes, his number is 404-123-4567
如果要留言 May I leave a message?	自己的回答 Sure, go ahead. Hold on, let me get a pencil and paper.
打錯電話 Is this Wachovia Bank?	自己的回答 No, I am afraid you have the wrong number. What number did you dial? What number are you calling?
結束對話 Thank you, have a good day.	聽不清楚時 Pardon? Excuse me? I am sorry? Say again? Say what? Come again?